Return Policy

At CraftingPaws, we want every customer and pet to be happy with their purchase. 🐾 If you are not completely satisfied with your order, we are here to help.

Returns

We accept returns within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and include all original packaging.

Non-Returnable Items

For health and safety reasons, certain pet products may not be eligible for return if they have been used, opened, or show signs of wear.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days with your order details and photos of the issue, and we will assist you.

How to Request a Return

To start a return, please contact our support team with your order number and reason for the return. We will provide further instructions.

Thank you for choosing CraftingPaws! ❤️🐾